Privacy Policy

1. Information We Collect

We collect information in the following ways:

• Account Information: Email address, name, profile photo, and password when you create an account.
• Payment Information: Billing address and payment method details processed securely through Stripe, we do not store any payment information on our servers.
• Content: Photos, videos, and metadata you upload to the platform.
• Usage Data: Anonymous information about how you interact with our platform, including pages visited and features used.
• Device Information: IP address, browser type, and device information for security and analytics purposes.

2. How We Use Your Information

• To provide and maintain our surf photography marketplace services.
• To communicate with you about your account, purchases, and platform updates.
• To improve our platform functionality and user experience.
• To ensure platform security and prevent fraud or abuse.
• To comply with legal obligations and enforce our terms of service.

3. Information Sharing

We may share your information in the following circumstances:

• With Other Users: Uploaded photos and videos are visible to other platform users as intended by the platform's functionality. This is to allow surfers to browse and purchase photos and videos.
• Payment Processing: We share your email address information with Stripe to process transactions securely.
• Legal Requirements: When required by law or to protect our rights and the safety of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.
• With Consent: We may share information with your explicit consent for specific purposes.

4. Data Security

• We implement industry-standard security measures to protect your personal information.
• All data transmission is encrypted using SSL/TLS protocols.
• Payment information is processed securely through Stripe and is not stored on our servers.
• We regularly review and update our security practices to maintain the highest standards.
• Despite our efforts, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

• Access: You can view and update your account information at any time.
• Deletion: You can request deletion of your account and associated data by contacting support@wavecam.co.
• Data Portability: You can request a copy of your personal data in a portable format.
• Correction: You can correct inaccurate personal information through your account settings or by contacting us.
• Marketing Communications: You can opt out of marketing emails by using the unsubscribe link in our emails.

6. Cookies and Tracking

• We do not use cookies.
• Web Analytics only stores anonymized data and does not use cookies, providing data for you while respecting your visitors' privacy and web experience.

7. Data Retention

• We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy.
• Account information is retained while your account is active.
• Transaction records are retained by stripe and purchases records by us for legal and accounting purposes.
• Uploaded content remains on the platform until you delete it or request account deletion.
• We may retain certain information for longer periods as required by law.

8. International Data Transfers

• Your information may be transferred to and processed in countries other than your own (e.g. Stripe).
• We ensure appropriate safeguards are in place for international transfers.
• For EU users, we comply with GDPR requirements for international data transfers.
• By using our platform, you consent to the transfer of your information as described in this policy.

9. Children's Privacy

• Our platform is not intended for children under 18 years of age.
• We do not knowingly collect personal information from children under 18.
• If we become aware that we have collected information from a child under 18, we will take steps to delete such information.
• Parents or guardians who believe their child has provided information to us should contact us immediately.

10. Third-Party Services

• Our platform integrates with third-party services like Stripe for payment processing.
• These third parties have their own privacy policies and data practices.
• We are not responsible for the privacy practices of third-party services.
• We encourage you to review the privacy policies of any third-party services you interact with.

11. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
• We will notify you of significant changes by email or through the platform.
• The updated policy will be posted on this page with a new effective date.
• Your continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@wavecam.co. We will respond to your inquiry as soon as possible.